IGNITES EUROPE
How to become more client centric in 2019

by Dawn Cowie

Client Partner Sarah Dudney talked to IGNITES EUROPE about asset managers building a more client-centric culture, and how this trend is being baked into the recruitment process. Customer feedback is featuring more prominently in job descriptions, particularly for distribution and marketing positions, Sarah said. “There is more reference to listening to clients and feeding back to the business.”

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